Privacy Policy

Effective Date: 13/01/2024

Helios Property ("we," "us," "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

Personal Information:

• Contact Details: Name, email address, phone number, and mailing address.

• Payment Information: Credit card details, billing address, and other financial information for processing transactions.

Non-Personal Information:

• Usage Data: Information about how you use our website, including IP address, browser type, access times, and pages viewed.

• Cookies: Small data files stored on your device to enhance your browsing experience.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.

• Process transactions and send you related information, including purchase confirmations and invoices.

• Communicate with you, including responding to your comments, questions, and requests.

• Improve our website, services, and customer experience.

• Monitor and analyze trends, usage, and activities in connection with our services.

• Ensure the security of our website and services.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.

• Rectification: Request correction of inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to certain legal obligations.

• Objection: Object to the processing of your personal information for specific purposes.

To exercise these rights, please contact us using the contact details provided below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a revised effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Helios Property
Email: info@heliospropertymanagement.com